Lately we are seeing two trends in the telecom industry:
- The marketplace trend: In the “good ol’ days” companies used the value chain to create an eco-system platform to sell goods. Now we see companies that provide digital platforms to create a market place to consumers. It started with Amazon, eBay and Ali Express providing platforms to sell goods, and it continues with Uber and Air B&B selling services. We also see Amazon planning to launch a new market place to sell digital subscriptions services.
- Can the service provider make the transition and change into a digital one stop shop? How are they going to interact with their digital partners? What will be their business model? Are they going to develop a platform that enables a marketplace? With all these questions in mind I am hoping to find some answers at the TMForum live event. Hearing scheduled lectures like “The Future of Platforms and Platform Business Models” or “Developing a Platform Strategy” and learning about “Orange catalyst, The Digital and Interactive One-Stop Shop”, I am looking forward to the collaboration and making this digital transition a success.
Are you attending TM Forum? Email me if you are interested in meeting!
This article was contributed by Hadar Sharon, Product Manager, Amdocs Technology.