In our research on PLM across the globe, we found that there was considerable regional variation.

All in all, PLM varies quite a bit, depending considerably on the CSP’s geographic location.

IF YOU’RE FROM NORTH AMERICA:

  • You’re not manual. While many CSPs use manual systems, 0% of them come from North America. Europe tended to follow the average statics cited in our last blog
  • You’re more complex. While the global average for multiple systems was 23%, North America’s is the much higher 57% 

IF YOU’RE FROM ASIA-PACIFIC:

  • You ARE more likely to be manual. 43% of CSPs in APAC are manual, while only 27% are global.

IF YOU’RE FROM CARIBBEAN-LATIN AMERICA:

  • You’re a DIY-er. While the world’s CSPs overall only have a 17% likelihood of building the system themselves, in CALA that likelihood rises to 43%.

IF YOU’RE FROM EUROPE-MIDDLE EAST-AFRICA:

  • You’ve got all hands on deck.  CSPs in EMEA have an average of 25.9 people involved in their PLM, as opposed to 23.75 worldwide and 16.43 in North America.

THE TAKEAWAY:

 Globally, PLM has some maturing to do. As the figures below indicated, the vast majority of PLM projects were only initiated recently. Additionally, the large percentage of CSPs using manual operations indicates a lack of automated systems, which slows down productivity and increases the risk for human error. Half of operators have 20 people or more involved in the PLM process, which means more cooks who can potentially spoil the broth.

To read more analysis on the findings above, download our PLM whitepaper.

 

Inbar brings more than 15 years of broad-based and enriched marketing experience to Amdocs. She is the product marketing manager for the Amdocs Master Enterprise Catalog (MEC), and is also responsible for creating awareness, positioning, market strategy and bringing Amdocs’ Portfolio solutions to the market.

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